When you book your appointment, you are holding a space on our calendar that is no longer available to our other patients. In order to be respectful of your fellow patients, please call Dr. [Provider Name] as soon as you know you will not be able to make your appointment.
If cancellation is necessary, we require that you call at least [Time Period] in advance. Appointments are in high demand, and your advanced notice will allow another patient access to that appointment time.
How to Cancel Your Appointment
If you need to cancel your appointment, please call us at [Business Phone] between the hours of [Business Hours]. If necessary, you may leave a detailed voicemail message. We will return your call as soon as possible.
A cancellation is considered late when the appointment is cancelled less than [Time Period] before the appointed time. A no-show is when a patient misses an appointment without cancelling. In either case, we will charge the patient a [Amount] missed appointment fee.
For new patients’ first appointments, a no show or late cancellation will result in a full charge of the new patient fee.
4. Short Cancellation Policy
We know your time is valuable, and ours is too. Out of respect for our staff and our other clients, we ask that you give us at least [Time Period] notice if you need to cancel an appointment.
- The first time a client misses an appointment, we will make a note in your file.
- All future missed appointments will incur a [Amount] fee.
5. Cancellation Policy (Events and Classes)
Our venue holds limited seating, and many of our [Events/Classes] sell out. For this reason, we request that you cancel at least [Time Period] before your scheduled [Event/Class]. This will allow us to offer your spot to another [Student/Customer]. You may call us at [Business Phone] between the hours of [Business Hours] to cancel.
Please note, we do not offer refunds. However, if you give us at least [Time Period] notice of your need to cancel, we will credit your payment toward another [Event/Class]. However, if you do not cancel with at least [Time Period] notice, you will lose any payments you have already made.
6. Short Cancellation Policy
Cancellations made [Number] days or more in advance of the [Appointment/Service/Event] date will receive a 100% refund. Cancellations made within [Number] days will receive a 50% refund. Cancellations made within [Number] hours will not receive a refund.